General requirement to assist in the event of a claim

  • Report losses/theft/motor vehicle accidents to the SAPS – Obtain the reference number. Loss must be reported within 24 hours
  • Obtain the blacklisting for a cell phone if lost or misplaced
  • Have proof of purchase on hand – Invoices, boxes, charges and the like
  • Hand in a clear copy of your drivers’ license if in an accident
  • Have available your original registration documents for your motor vehicle
  • Obtain all third party details if a third party is involved
  • Ensure back ups are taken and are secure
  • Be able to assist the assessor should one be appointed to any loss
  • Keep accurate account of all daily monetary transactions
  • Keep proof of all purchases e.g. stock
  • Obtain quotes for damages to or the loss of items
  • Complete the claim form fully with a clear description of the incident

See the enclosed claim forms for completion per loss. Please make a copy of each before submitting the claim to or fax to: 041 373 1746.


Download claim forms


Our Offices

Contact Us

Port Elizabeth

Address:  9 Westbourne Road, Central, Port Elizabeth, 6001

Telephone: +27 86 175 9268
Fax: +27 (41) 373 1746


Cape Town

Address:  No. 8, Bloemendal Road, Kirstenhof, Western Cape

Telephone: +27 21 701 0076
Fax: +27 (41) 373 1746



Address:  48 Uil Street, Sedgefield

Telephone: +27  86 175 9268 /
+27 (44) 343 2634
Fax: +27 86 655 5255